THE LASLETT FAQS
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Rooms & Accommodation
How many rooms do you have?
We have 51 rooms spread across five adjoining Georgian townhouses. Our ethos is to provide a home-from-home experience during your stay, combining the style and warmth of a stylish townhouse with the comforts of a London hotel.
To reflect this, our room types include Double Bedrooms, Master Bedroom Doubles, Master Bedroom Suites, and Spare Room Singles or Doubles.
To make an enquiry or book a stay, please contact our Reservations Team.
Do you have twin rooms available?
While we do not have rooms with twin beds, our Master Bedroom Doubles and Master Bedroom Suites can accommodate an additional bed upon request. To enquire, please contact our Reservations team via email at reservations@thelaslett.co.uk, or call on +44 (0)20 7792 6688.
What amenities do you have in the bedrooms?
Guests can enjoy free Wi-Fi, daily housekeeping, and a range of in-room amenities, including a complimentary selection of tea and coffee, and award-winning VOTARY skincare products and toiletries.
We also offer a fully stocked minibar with a range of naughty or nutritious snacks and treats, as well as practical essentials such as an umbrella, an adaptor, and a phone charger, available upon request. All VOTARY products, along with our signature scented candle, are available for purchase.
Do you offer connecting rooms or family rooms?
Yes, we have several connecting rooms available. These can be arranged with either our Master Double or Spare Double Bedrooms. For more information or to book, please contact our Reservations team via email at reservations@thelaslett.co.uk, or call on +44 (0)20 7792 6688.
Would one of your rooms accommodate four guests?
Unfortunately, we are unable to accommodate four guests in a single room. The maximum occupancy for our Master Bedroom Double and Master Bedroom Suites is three guests.
However, we can offer connecting rooms, which can accommodate up to six guests in total. To enquire or make a booking, please contact our Reservations Team at reservations@thelaslett.co.uk or call +44 (0)20 7792 6688.
Do the rooms have showers or baths?
Our room categories offer a mix of showers, baths, or a combination of both. Please select your preferred option via the room information page when booking or let our team know your preference when making an enquiry.
Do you have any suites?
Yes, our largest room is the Master Bedroom Suite, the most spacious accommodation in the house. The suite features a super-king bed with luxury linens, a dedicated workspace, and a dining area, with some suites also including an additional day bed.
All suites feature en-suite bathrooms with either a bath and shower combination, a walk-in rain shower, or a freestanding bathtub. Accessible and connecting rooms are available.
To enquire or to book, please contact reservations@thelaslett.co.uk or call +44 (0)20 7792 6688.
Are you family friendly?
Absolutely! We offer a variety of rooms and spaces ideal for family stays, including our connecting rooms. Upon request, a cot or single bed can also be added to your Master Bedroom Double or Suite.
Hotel Facilities & Services
What hotel facilities are available?
Guests at The Laslett can enjoy a thoughtfully curated range of facilities. Dining and drinks are available at our Henderson Bar & Kitchen or planted terrace, with room service available for added convenience. Guests can enjoy breakfast, brunch, lunch, and supper, alongside a well-stocked bar.
For those seeking rest and rejuvenation, we offer a selection of in-room spa treatments, including facials and massages. Guests can also take advantage of our fitness partnerships, including discounted classes at nearby studios.
Our team is on hand throughout your stay with 24/7 concierge services and room service, ensuring a seamless and comfortable experience. For any enquiries or to book, please contact our Reservations Team at reservations@thelaslett.co.uk or call +44 (0)20 7792 6688.
Do you have Wi-Fi?
Yes, all hotel guests have access to our complimentary Wi-Fi. You can find the Wi-Fi password in the Guest Directory located in your room, or ask a member of our team for assistance.
Can I leave my luggage at the hotel?
Our reception team is happy to assist with luggage storage. All items can be securely stored behind the front desk prior to check-in or after departure. Please note that we will not be able to store bags on any day other than your stay dates.
Do you offer a concierge service?
Yes, our concierge team is available to assist with restaurant reservations, local recommendations, tickets to attractions, transportation arrangements, and special requests, ensuring your stay is as seamless and enjoyable as possible. Simply speak to our Reception Team.
Alternatively, our neighbourhood feature on our website includes insider tips on where to eat and drink, what to see and do, and the best places to shop.
Does the property have a 24-hour reception?
Yes, our front desk team is available 24 hours a day to assist with any requests, provide information, or help with check-in and check-out.
How do I contact Front Desk or Reception?
For any assistance or enquiries during your stay, contact front desk by selecting ‘Reception’ on your in-room phone. For any enquiries prior to your stay, please email reception@thelaslett.co.uk or call on +44 (0)20 7792 6688.
Is there a laundry service available?
Yes, we do offer a laundry service at the hotel. The usual turnaround time is the same day, provided items are submitted before the specified cut-off time. A laundry form with full details on pricing and timings is available in your room.
Do you have a lift?
Yes, we have two lifts in the hotel which provide access to all five floors.
Can I bring my dog?
Absolutely! The Laslett is dog-friendly, and we’re delighted to welcome your four-legged companions. Dogs are welcome in our public spaces, including the Henderson Bar & Kitchen and Dining Room, where a selection of tasty treats is available for them to enjoy while you relax, dine or enjoy a drink with us.
Reservations, Rates & Hotel Policies
What time is check-in and check-out?
Check-in is from 3:00pm, and check-out is by 11:00am. Early check-in or late check-out may be available upon request, but is subject to availability.
If you arrive early, you’re welcome to enjoy a bite to eat or a drink at The Henderson Bar & Kitchen or on our terrace. Alternatively, our team are on hand to share local recommendations, from the vibrant Portobello Road Market to hidden gems, beautiful gardens, art galleries and more, helping you discover and soak up the charm of Notting Hill.
What is your cancellation policy?
Our cancellation policy depends entirely on your length of stay and the number of rooms booked. Generally, reservations can be modified or cancelled up to 24 hours prior to the arrival date without charge.
Cancellations made within 24 hours of arrival will be subject to a fee equivalent to the cost of one night’s stay, the full stay, or the applicable cancellation period.
How do I amend or cancel my reservation?
Should you need to modify or cancel your reservation, please notify our Reservations Team by 12:00 PM GMT at least 24 hours before arrival to avoid a cancellation fee. Contact details are listed below:
+44 (0)20 7792 6688
reservations@thelaslett.co.uk
Can I extend my stay?
If you’re looking to extend your stay before your visit, simply contact our reservations team via email reservations@thelaslett.co.uk or call on +44 (0)20 7792 6688.
If you are already staying with us, please contact reception@thelaslett.co.uk for any extension or availability enquiries using the in-room phone, or come and visit us at the front desk.
How can I enhance my stay?
Supplementary in-room additions or enhanced welcome amenities, such as champagne or floral arrangements, can be happily arranged upon request. Please contact our Reservations Team at reservations@thelaslett.co.uk or call +44 (0)20 7792 6688 for assistance.
If you would like to enjoy an in-room massage or facial during your stay, please visit our Wellness page to view the menu and book your preferred treatment.
Can I upgrade my stay?
To request an upgrade to a Spare Room Double, Master Double, or Suite Room, please contact our Reservations Team at reservations@thelaslett.co.uk or call +44 (0)20 7792 6688.
While we will do our best to accommodate your request, room upgrades are subject to availability and cannot be guaranteed.
Can I smoke at the hotel?
Smoking and vaping are prohibited in all indoor areas of the hotel. We have designated outdoor areas where smoking is permitted.
Dining & Drinks
What dining options are available?
Guests can enjoy all-day dining at our Henderson Bar & Kitchen, a relaxed space by day and a sultry Notting Hill hideaway by night. Serving breakfast, brunch, lunch and supper, our menu features seasonal, chef-led dishes.
The bar, alongside our unique planted terrace, offers the perfect setting for guests and London locals to enjoy a good glass of wine or one of our signature cocktails.
View our full food and drink menus here.
Do you offer room service?
Yes, room service is available on weekdays for breakfast from 7:00am to 11:00am, and for lunch and dinner from 12:00pm to 10:00pm.
At weekends, breakfast is served from 7:30am to 11:00am.
Is breakfast included within the standard room rate?
Our standard room rates do not include breakfast. Guests may enjoy our à la carte breakfast, served daily, which can be added during check-in for £26 per person.
Is your restaurant & bar dog-friendly?
Yes, all public spaces of our hotel are dog friendly, including the Henderson Bar and Dining Room. While you dine or enjoy a drink, we have a selection of tasty treats available for your four-legged friend.
Can dietary preferences and allergies be accommodated at the hotel?
Our breakfast, lunch, and dinner menus include a limited selection of vegan, vegetarian, or gluten-free options. Please speak with a member of our team if you have any allergies or specific dietary requirements, and we’ll be happy to accommodate you.
Wellness, Spa Treatments & Fitness
What Spa treatments do you offer?
Experience London wellness with our curated range of facials, massages, and spa treatments. All treatments are available as in-room service, allowing you to relax, recharge, and unwind in the comfort of your own room, whether recovering from a day of travel or simply taking a moment for yourself.
View our wellness offering here.
Do you offer packages or combined wellness experiences?
Yes, our Serenity Sleepover wellness packages combine a two-night stay with £160 worth of credit to enjoy an in-room spa treatment of your choice. Choose from a relaxing massage or facial and take time to unwind and recharge during your stay in Notting Hill.
Discover our Serenity Sleepover packages here.
What skincare brands or products do you use?
We exclusively use Oskia skincare, championed for its nutrient-rich formulas that promote healthy, radiant, and glowing skin.
How do I book a spa treatment or facial?
To explore our full wellness menu and book your preferred treatments during your stay, please visit our Wellness page.
Can I purchase a wellness gift card?
Yes, gift vouchers are available for purchase through our website. We offer a variety of options, including massages and facials designed to address different skin concerns. To view or purchase a gift voucher, please click here.
Are there running and cycling routes around the hotel?
Notting Hill is a beautiful place to run and cycle, offering a variety of routes and loops suitable for all distances and fitness levels. Nearby green spaces such as Holland Park, Kensington Gardens, and Hyde Park are perfect for a leisurely stroll or jog, and feature designated cycling paths to explore.
Do you have a gym or fitness centre?
While we do not have a dedicated fitness space on site, all hotel guests can enjoy 50% off drop-in classes at the nearby Blanc Space Studios, situated between The Laslett and Notting Hill’s Portobello Market.
Classes include Reformer Pilates, Mat Pilates, Yoga, and Barre. For longer-staying guests, we also offer discounted packages of 7 classes.
To book, please contact our Reservations Team at reservations@thelaslett.co.uk or call +44 (0)20 7792 6688. To ensure availability, we recommend booking a few days in advance.
Events & Private Hire
Do you offer space for events?
Yes, our Henderson Bar, Dining Room, Terrace, and Suites offer refined, intimate spaces ideal for private events, meetings, pop-ups, or showroom experiences.
The Henderson Bar is available for private hire for up to 35 guests, while our Dining Room can offer formal seating for up to 20 guests. Our furnished terrace can accommodate up to 75 guests, with a selection of canapés and buffet-style dishes available.
To book an event in the Henderson Bar, Dining Room, Terrace, or Suite, please contact our Events Team via email at events@thelaslett.co.uk or call +44 (0)20 7792 6688.
Do you have a wedding licence?
We do not hold a wedding license for ceremonies, but we can host beautiful wedding receptions to celebrate your special day, including plenty of rooms for you and your guests.
For more information, please contact our Events Team via email at events@thelaslett.co.uk or call +44 (0)20 7792 6688.
Offers, packages & Gift Vouchers
Do you have hotel offers or packages?
We offer a range of packages and special offers, perfect for your London getaway or staycation. From overnight stays with spa treatments and complimentary breakfast to seasonal perks and additional nights, there’s something to make every stay extra special.
View our full list of packages here. Stay in the know with our latest packages and offers by signing up to our newsletter.
Are gift vouchers available for purchase?
Yes, we offer a range of gift vouchers, available for purchase. Treat a loved one to a luxurious spa treatment at Wellness at The Laslett, including massages or targeted facials. Alternatively, give the full hotel experience with a gift voucher redeemable for stays, dining, and wellness.
View our full list of gift vouchers here.
Where do I find out about your special offers and events?
Stay in the know with our latest packages, offers, and hotel events by signing up to our newsletter.
Exploring Notting Hill & London
Which other attractions would you recommend a little further away?
The Central Line is just a stone’s throw from the hotel, providing easy access to London’s most renowned central areas. Guests can explore Oxford Circus and Bond Street for iconic London shopping, enjoy a show in the West End, or experience Soho’s vibrant bars and nightlife.
For attractions a little further afield, consider visiting the British Museum, Covent Garden, the Tate Modern, or the historic landmarks along the South Bank, such as the London Eye and Shakespeare’s Globe Theatre.
Hyde Park and Kensington Gardens are also just a short journey away for a leisurely stroll or afternoon picnic.
What are the key local attractions within walking distance of the hotel?
The Laslett is situated in a prime location in Notting Hill, just a short stroll from some of the area’s most iconic sights and experiences. Explore the world-famous Portobello Road Market, stroll past pastel-coloured houses, and discover charming local cafés, bakeries, and eateries.
Take a walk to the Notting Hill Bookshop, or take a photo by the famous blue door made iconic by the film Notting Hill. Other nearby attractions include Kensington Gardens, Holland Park, and the Design Museum, making the area perfect for sightseeing, shopping, and exploring the best of West London.
Getting there & Transport
Where is the nearest transport link?
The Laslett is conveniently located just a short walk from Notting Hill Gate Tube Station, providing access to the Central, District, and Circle lines. From here, you can easily reach key London destinations, including the West End, Oxford Circus, Covent Garden, Kings Cross and St Pancras, and Paddington Station for the Heathrow Express.
Is there a shuttle to/from the airport?
While we do not offer a shuttle transfer service, we are happy to arrange private transportation on your behalf or offer guidance on public transportation options based on your destination. Simply contact the Reception Team at reception@thelaslett.co.uk or call +44 (0)20 7792 6688.
Do you have bicycles?
While we do not have our own bicycles, there are plenty of public bike hire schemes in the local area, including Santander Cycles and Lime bikes. Simply download the app onto your phone and explore.
Do you have parking available?
We do not have on-site parking; however, long-stay parking is available nearby. We would suggest Q Park in Queensway or Euro Car Parks, which is located close to Kensington Palace Gardens.
Careers
I am interested in working for Living Rooms. How can I apply?
We are always happy to hear from talented and enthusiastic people who wish to join our Living Rooms team. Visit our careers section to see our current vacancies.